Privacy Policy

Privacy Statement

At Patterson Real Estate your privacy is important to us and as such we ensure that we handle your information in accordance with the National Privacy Principles as set out in the 2000 Privacy Act.

Collecting Personal Information

Personal information is any information or an opinion about you. It may range from the everyday (e.g. address and phone number) to the very sensitive (e.g. medical history or condition). At Patterson Real Estate we collect information relating to your telephone numbers, and home address. Depending on the nature of the transaction we may need to also obtain budgetary information to match buyer to property and financial account and tax file details to help finalise a property transaction. We generally do not collect information (such as medical, ethic origin or religious beliefs) and would not do so without your consent.

Who will be collecting your personal information

Patterson Real Estate will collect your personal information for its own use in connection with property assignments. We will not sell or pass on your details to a third party.

How your information will be collected

Personal information will be collected from you directly when you express interest in renting, leasing, selling or purchasing a property. This information will be collected in two ways:

1.     Through registering your contact details on line via the Patterson Real Estate Web site;

2.     Or when you directly contact one of our representatives via phone, fax or in person.

Storage

We store personal information in a combination of secure computer storage facilities and paper based files and other records. We have taken steps to protect the personal information we hold from misuse, loss and unauthorised access and disclosure.

How Your Personal Information will be used.

Your personal information may be used in connection with property assignments and may include:

  • an actual sale, auction or purchase of a property;
  • a negotiation of a lease & or rental agreement.

Your personal information may be disclosed to:

  • vendors, auctioneers;
  • property developers;
  • an overseas entity - when doing so, we will use reasonable commercial endeavours to ensure that your personal information is not misused;
  • a professional association or registration body that has a proper interest in the disclosure of your personal information;
  • any person with a lawful entitlement to obtain the information.

Keeping Up-to-date Records

We will take reasonable steps to make sure that the personal information we collect, use and disclose is correct. If your personal details change, such as contact numbers and address, we would appreciate if you could please advise us so we can update records and continue to be of service to you.

Gaining access to Personal Information

Following a written request we will in accordance with the provision of the Privacy Act provide you with a copy of the relevant personal information, which we hold about you.

How to contact us

If you wish to contact us about your personal information you should contact: Jason Partridge Licensee, Managing Director Phone: +61 2 6584 6400  Email: Jason@pattersonrealestate.com.au during normal office hours Monday - Friday 9.00am - 5.00pm

I have just purchased a property in East Port and am very happy with the service that I have received from Patterson Real Estate. They have been efficient, timely and courteous and I would recommend them to anyone wishing to sell or buy a property.

We cannot speak highly enough of Jason Partridge with regard to selling our block of land. Jason went far and beyond our expectations, liaising with builders to look at possible land and house packages to help with the sale of the land and alao assisting us with fencing legislation when a fence needed to be erected on one side of the property. Jason's friendly and helpful manner made selling the property a whole lot easier especially as we lived interstate. We highly recommend Jason!

Working with Jason from Patterson Real Estate was like a dream and I can't praise him highly enough. From the very first phone call I knew my villa was in good hands, and right up until the settlement of my property he was amazing. This was my first experience of selling a property and I was expecting a stressful experience. How wrong I was! Jason made the whole process easy, explaining it all as it unfolded and he took care of absolutely everything. He looked after my tenants, created amazing advertising both as fliers and on-line, and produced a property showcase booklet that was nothing short of beautiful. I can highly recommend him and if I ever sell again, I wouldn't want to work with anyone else.

Jason Partridge's communication and follow up during the sale of our house was excellent. He kept reassuring us that all would come together in the end, and it has. Thanks Jason!  Brian & Bev

I found Jason Partridge to be more than helpful both in the sale of our home and the purchase of our new place. He really went above and beyond our expectations. He got us more than we expected for our sale and without his help on our purchase property we would have probably missed out. He was always available and able to answer our questions and had great suggestions. I thoroughly recommend Jason and Patterson Real Estate to anyone buying or selling a property. Integrity and diligence are the hallmarks of this business.   Max & Karen

Following their invitation to have our family residence of some 30 years valued by Patterson Real Estate, my aged mother contacted the company accepting their offer for a no obligation valuation. My mother, after having had a complete hip replacement was already considering downsize; to live closer to family and had actually sighted a suitable property in Sydney. Under guidance of Patterson Real Estate Licensed Agent Sherryl Robinson, the property value was assessed and the mechanics of placing the property on the market were fully explained. The valuation advanced by Patterson Real Estate appeared to be quite reasonable considering the age of the property and its condition and if achieved under sale, the cost of changeover for my mother would be minimal. A number of interested buyers inspected our property prior to first open day – and even though open day was quite busy, one of the earlier buyers indicated interest and in a very short time, followed through with the purchase. Throughout the process of the selling of the property, Sherryl was always available for advice and assurance that things were going to fit our timetable for the purchase of the Sydney property. Even at rather busy times for her, Sherryl returned calls promptly and answered our queries without hesitation. At times, Sherryl called us, to see how much progress was being achieved in organising our move – not to hurry us up, but simply to give us a little encouragement and assurance that things were proceeding normally. We enjoyed the enthusiasm which Sherryl was able to share. It was a pleasure to work with someone who enjoyed and knew what she was doing. We would not hesitate to recommend Patterson Real Estate to anyone wishing to sell or purchase a property. Ina & Terrance Nilsson